Use Case

Loyalty events, in the tools you already use

The Klaviyo integration pushes every loyalty event into your Klaviyo account and lets your existing flows trigger wallet push notifications. Email, SMS, and wallet push, working from the same customer signals.

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Why JeriCommerce

Why brands wire loyalty into their messaging stack

Loyalty events feed your segments

Loyalty events are available as Klaviyo events and profile properties, so you can segment on them and target the moment that matters.

Trigger wallet push from your flows

Any Klaviyo flow can send a wallet push notification alongside its email or SMS step. Zero cost per message, guaranteed lock-screen visibility for moments the inbox misses.

One customer, three channels

Email, SMS, and wallet push in the same flow. Choose the right channel for each moment: reminders, celebrations, expiry warnings, restocks, delivered where the customer actually looks.

Loyalty Events

Every loyalty moment, ready in Klaviyo

The integration pushes every loyalty event into Klaviyo as an event and a profile property. Segment members by tier, by balance, by last redemption date. Trigger flows the moment they cross a threshold, unlock a reward, or let their points sit unused for too long.

✓ Segments built from any loyalty state

✓ Real-time sync on every purchase and redemption

Segment definition

1,482 profiles

IF SOMEONE IS IN OR OUT

Loyalty tier is Gold

AND

Points balance is at least 1,000

AND

Last redemption is before 90 days ago

Wallet Push from Klaviyo

Send a wallet push from any flow

Add a wallet push step to any Klaviyo flow and reach customers on their lock screen. Great for moments email misses: reward expiring in 48h, VIP unlock, restock alert, birthday drop. No cost per message.

✓ Wallet push as a native step in Klaviyo flows

✓ No per-message cost

✓ ~90% open rate on lock-screen delivery

✓ Combine with email and SMS steps in the same flow

Cross-Channel Flow

Email, SMS, and wallet push in one sequence

Design flows that use the right channel for each moment. Welcome email, install prompt via SMS, celebratory wallet push on first redemption, birthday reminder in the morning, wallet drop in the evening. One flow, three channels, one customer view.

✓ Welcome: email + install SMS + first-redemption wallet push

✓ VIP unlock: celebration email + wallet push

✓ Birthday: SMS in the morning, wallet drop in the evening