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Loyalty program

Reward customers and keep them coming back

Points, rewards, VIP tiers and referrals, set up from one admin. Customers see their balance on their wallet card and redeem online, in your Loyalty Hub or at Shopify POS.

Ways to earn

Reward the actions that matter to your brand

Turn on ready-made ways to earn: purchases, referrals, check-ins at your stores, social follows, profile completion and a welcome bonus. Set how many points each one gives and how often. Need something else? Create up to five custom earning flows, fired by a button or from Shopify Flow, the API or another app.

  • Points for every purchase, online and in store
  • Points, limits and recurrence for each way to earn
  • Up to 5 custom earning flows via Shopify Flow or the API
Ways to redeem

Rewards customers want to use

Offer fixed rewards, like 500 points for a €5 coupon, or let customers spend their points like cash and choose how many to use. Rewards are Shopify discounts, and the codes can be created on demand when the customer redeems.

  • Redeem at checkout, in the customer account or at Shopify POS
  • Fixed rewards or points as cash
  • Automatic push when a reward becomes available
VIP tiers

Reward loyalty with exclusive status

Customers move up tiers automatically based on their purchases or their points. Each tier has its own points factor, progress can reset on a set date, and each tier can use its own wallet card design, so a Gold member carries a Gold card.

  • Tiers based on purchases or points
  • A points factor for each tier (x1.2, x1.5…)
  • Its own wallet card design for each tier
  • Automatic push when the tier changes
Referral program

Turn customers into advocates

Customers share their referral link or let a friend scan the QR on their loyalty card. You decide what both of them earn and when: as soon as the friend installs the card, or after a first purchase above a minimum spend.

  • Referral link or the QR on the loyalty card
  • Points for both, on card install or on purchase
  • Maximum referrals per customer and minimum spend
  • A referral page with their link and stats

More loyalty features

Coupons

Discounts that don't touch the points balance. They work like gift cards: send them to the customers you choose from Shopify Flow, Klaviyo or webhooks.

Points on wallet card

The balance on the customer's wallet card updates after every purchase, online or in store.

Reward redemption at POS

Cashiers see the customer's rewards in a Shopify POS tile and apply them to the cart in one tap.

Automatic loyalty notifications

Balance change, tier change and reward available pushes go out on their own. You choose which ones to send.

“It doesn't feel like a classic vendor-client relationship. The team listens to our feedback and finds the best way to adapt to what we need. We grow together.”

Spain
WOW Concept
Lifestyle & retail, Spain
Read the full review

“We went from asking customers for their email at checkout, creating queues, to a simple NFC tap that gives us all the customer information we need.”

Nude Project
Streetwear brand, Spain
Read the full review

“The push notification impact rates are unlike anything we've seen. JeriCommerce delivers real engagement, not just another points program.”

Ben B.
Digital director, Fairfax & Favor
Read the full review
  • Trusted by Shopify brands worldwide

Frequently asked questions

What earning rules can I configure?

Purchases, referrals, check-ins at your stores, social follows, profile completion and a welcome bonus for new members. You set the points and limits for each one. For anything else, create up to five custom earning flows, triggered by a button the customer taps or from Shopify Flow, the API or a third-party app.

How do VIP tiers work?

You define the tiers (for example Bronze, Silver, Gold and Platinum), the minimum to reach each one and whether they are based on purchases or points. Customers move up automatically. Each tier has a points factor, progress can reset on a set date, and each tier can use its own wallet card design.

Can customers redeem rewards both online and in-store?

Yes. Online they redeem at checkout (Shopify Plus) or from their customer account and Loyalty Hub. In store, the cashier applies the reward from the Shopify POS tile after tapping or scanning the customer's card.

How does the referral program work?

Customers share their referral link or let a friend scan the QR on their loyalty card. When the friend installs the card, or makes a purchase above the minimum spend you set, both get the points you defined. You can cap the referrals per customer.

Can I connect rewards to Shopify discount codes?

Yes. Rewards are linked to Shopify discounts and the codes can be created on demand when the customer redeems. With points as cash, each code is worth the points the customer chose to spend.

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Customers queuing at a shop counter while a staff member serves them at the till