How Blue Banana connects loyalty across channels integrating Shopify, POS, Klaviyo and LoyaltyLion

The Challenge

Blue Banana wanted to unify their loyalty experience across digital and physical touchpoints, but without building or maintaining a custom app. They needed a solution that could sync loyalty benefits across online and in-store shopping, integrate directly with their existing stack, and quickly identify users at the POS to apply rewards in real time.

They also needed to replace app-based engagement with push notifications, deliver targeted segment-based campaigns, and enable user acquisition directly at the POS through simple sign-up and pass generation. In short, they wanted a solution that could connect their systems, improve the in-store experience, and support scalable loyalty growth without friction for their team or customers.

The Solution

Blue Banana implemented JeriCommerce's wallet pass solution to unify their loyalty program across channels while keeping operations lean and customer-friendly.

Shopify + Shopify POS

LoyaltyLion loyalty sync

Klaviyo email & SMS flows

Geolocated push notifications

Referral built into the pass