How D2C Brands Can Boost Customer Reviews with Wallet Passes and Automation

For direct-to-consumer (D2C) brands, customer reviews aren’t just a bonus—they’re a critical part of building trust and driving conversions. However, collecting reviews consistently can be a challenge. That’s where JeriCommerce Wallet Passes and automation flows step in, offering D2C brands a powerful solution to foster reviews, reward customers, and build loyalty.

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In this blog, we’ll explore how you can use JeriCommerce’s Wallet Pass platform, seamlessly integrated with Shopify, to supercharge your review strategy and elevate customer engagement.

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Why Reviews Matter for D2C Brands

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Customer reviews play a crucial role in D2C success, offering benefits such as:

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• Social Proof: Helping skeptical shoppers trust your brand.
• Actionable Insights: Feedback that drives product improvements.
• SEO Boosts: Enhancing search rankings and discoverability.

But gathering reviews requires the right tools and timely engagement. That’s where JeriCommerce Wallet Passes come in.

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JeriCommerce Wallet Passes: Your Secret to Review Success

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JeriCommerce allow customers to save loyalty cards, offers, and notifications directly to their mobile wallets (Apple Wallet or Google Wallet). When combined with automation flows, these passes become a frictionless way to request and reward reviews while maintaining a seamless customer experience.

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3 Ways JeriCommerce Helps You Foster Reviews

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1. Post-Purchase Review Requests

Using JeriCommerce’s integration with tools like Shopify Flow, you can trigger an automated review request after a customer receives their order. The wallet pass simplifies the process, offering easy access to rewards for leaving a review.

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Example Flow:

• A customer makes a purchase.
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• After delivery, JeriCommerce triggers a notification to their wallet pass:
  “Leave a review for your recent purchase and get 10% off your next order!”
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2. Reward Reviews Instantly

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Once a customer leaves a review, JeriCommerce can instantly update their wallet pass with loyalty points, exclusive discounts, or other perks. This real-time feedback loop motivates customers to engage with your brand.

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Example Flow:

• A customer leaves a review.
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• JeriCommerce updates their wallet pass in real-time:
  “Thanks for your feedback! We’ve added 50 loyalty points to your wallet pass—redeem them on your next purchase.”
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3. Automate Milestone Reminders

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‍Create ongoing automation flows to remind customers to leave reviews after key milestones, such as completing three purchases or reaching a new loyalty tier. JeriCommerce ensures customers see their progress directly in their wallet pass, driving consistent engagement.

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‍Example Flow:

• A customer reaches a loyalty tier or purchase milestone.
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JeriCommerce sends a wallet pass update:

‍“You’re one review away from unlocking 15% off your next order. Share your thoughts today!”

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Why JeriCommerce Wallet Passes Work for D2C Brands

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1. Effortless Integration: Fully compatible with Shopify and Shopify Plus, enabling seamless automation of review campaigns.
2. Frictionless Experience: No app downloads required—wallet passes are lightweight and easy for customers to access.
3. Real-Time Updates: JeriCommerce enables automatic notifications and updates, keeping your brand top-of-mind.
4. Scalable Engagement: Whether for loyalty programs, promotions, or reviews, wallet passes offer a versatile and scalable solution.

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Ready to get started? Contact us today to learn how JeriCommerce can boost your peak season campaigns with wallet pass technology.

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¡Install JeriCommerce in your Shopify store ¡and try first 50 passes for free!

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