Retailers often face low enrollment rates in their loyalty programs due to cumbersome sign-up processes. Potential members are frequently deterred by lengthy forms, app downloads, or complex steps, whether online or in-store. Without seamless enrollment, these loyalty programs miss out on maximizing engagement and retention.
JeriCommerce’s wallet pass technology removes the friction from loyalty program sign-ups by offering customers two quick, convenient ways to join:
A link embedded in emails, newsletters, or on the website lets customers instantly add a loyalty wallet pass to their mobile device with just one click. No extra forms or apps are needed, providing a smooth digital enrollment experience.
For customers in physical locations, strategically placed QR codes allow instant loyalty enrollment. Scanning the code automatically adds the loyalty pass to their mobile wallet, making it fast and easy to join while visiting a store.
Watch an example of Wallet Pass enrollment in this video.
Online Enrollment:
In-Store Enrollment:
Offering both digital and in-store quick access options makes it more likely customers will join the program.
With an easy enrollment process, customers are more likely to engage with loyalty offerings regularly.
By eliminating complex sign-ups, customers enjoy an instant, hassle-free loyalty journey, boosting satisfaction and connection with the brand.
In-store QR codes offer on-the-spot engagement, while online links allow access anywhere, expanding the reach of the loyalty program.
Track key performance indicators to assess the impact of these streamlined enrollment options:
Monitor how many customers add the loyalty pass to their wallet from digital links.
Measure the number of scans in-store to evaluate on-location engagement.
Track how often customers redeem rewards or use their pass to gauge ongoing engagement.
Use feedback to improve placement of QR codes, refine communication around digital links, and ensure a seamless experience.